How ROLUUN collects, uses, and protects your information
ROLUUN រលូន ("we," "our," or "us") is a mobile application designed for store owners in Cambodia to manage products, employees, walk-in sales, and delivery orders. We are committed to protecting your privacy and being transparent about the data we handle.
This Privacy Policy explains what information we collect when you use the ROLUUN mobile application and website, why we collect it, and how we protect it. By using ROLUUN, you agree to the practices described in this policy.
Short version: ROLUUN only collects what is needed to run your store. We do not sell your data, and we do not share it with advertisers or third parties for marketing purposes.
ROLUUN requests only the permissions strictly necessary to deliver core functionality. Below is an explanation of each permission requested on Android and iOS.
Camera & Files: ROLUUN only accesses the camera or your photo library when you explicitly tap the "Upload Image" button. We never read, copy, or transmit any file from your device without your direct action. Uploaded images are stored on our secure servers solely to display your product catalog.
You may revoke camera or storage permissions at any time through your device's Settings app. Revoking these permissions will only affect image upload functionality — the rest of the app will continue to work normally.
We use the information we collect to:
We will never use your data to show you third-party advertisements or sell it to any external party.
We do not sell, rent, or trade your personal information. We may share data only in the following limited circumstances:
We use trusted third-party infrastructure providers (such as cloud hosting and analytics services) to operate ROLUUN. These providers access data only to perform services on our behalf and are contractually prohibited from using it for any other purpose.
We may disclose your information if required by applicable law, court order, or governmental authority, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of ROLUUN, our users, or the public.
In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you via email or in-app notice before your data is subject to a different privacy policy.
Your data is stored on secure cloud servers. We implement industry-standard security measures including:
While we take strong precautions, no method of electronic storage is 100% secure. We encourage you to use a strong, unique password and keep your device's operating system up to date.
We retain your data for as long as your account is active or as needed to provide you with the service.
You may request deletion of your account and associated data at any time by contacting us (see Section 11). We will process your request within 30 days.
You have the right to:
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
ROLUUN is a business management tool intended for use by adults (18 years and older) and business operators. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected information from a child under 13, we will delete it promptly.
If you believe a child has provided us with personal information, please contact us at [email protected].
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make significant changes, we will:
Your continued use of ROLUUN after the effective date of any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:
We're here to help. Send us an email and we'll respond within 30 days.
✉️ [email protected]